Shipping policy

1. Where we deliver

We deliver across India, to all pin codes our courier partners serve. We don't ship outside India at the moment.

2. Shipping charges

Shipping is free on all orders.

3. Dispatch

• We dispatch orders within 24 hours on working days (Monday to Saturday).
• Our courier partners don't collect parcels on Sundays and public holidays. Orders placed then, or after the day's pickup, are dispatched on the next working day.

4. Delivery time

Delivery usually takes 3–7 days after dispatch, depending on your location. Remote areas, festivals, weather and courier delays can occasionally add a few days. We'll keep you updated if there's a delay.

5. Tracking

Once your order is dispatched, we'll send you a tracking link by email and SMS. If you can't find it, WhatsApp us your order number on +91 93988 12441.

6. Payment

All orders are prepaid through Razorpay (UPI, cards, net banking and wallets). We don't offer Cash on Delivery.

7. Address and delivery issues

• Please check your address, pin code and phone number at checkout. The courier may call you before delivery.
• Need to change your address? Message us as soon as possible. We can change it before dispatch.
• If the courier can't deliver after their attempts (for example, an incorrect address or no one available), the parcel may come back to us. We'll contact you to arrange delivery again.

8. Damaged parcels

If your parcel arrives damaged, please see our Refund policy: send us a photo within 48 hours and choose a replacement or a refund.

Last updated: 18 October 2026